Our in-house cancellation policy is 24 hours prior to check in.
On third party websites (eg: expedia/booking.com) it is 48 hours prior to check in - if cancelled within 48 hours, the entire stay can be charged.
We are all human and things do happen, please give us a call first if you need to cancel and we'll see what we can do to help.
The pool is open from 8am and will close daily just before dusk or at 8pm, whichever comes first.
We have a no noise policy after 9pm so guests can enjoy their time away from home. If any guests are making unnecessarily loud noise after 9pm, please phone reception on (03) 5453 2777. We live on site and can action any noise complaints promptly.
General regulation
1. You (our guest) agree that you will pay us (the Operator) the room rate for each day of your stay and any additional charges up until the time you advise that you have departed from our rooms.
2. You agree that any charge for services to you, not billed at the time of your departure, may be added to your account for settlement as arranged or may be charged to the same credit card used to pay the account at the time of departure or to the credit card used to guarantee payment of your account.
3. You agree that checkout time is 10:00am on the date shown for your departure unless agreed upon prior to the checkout day.
4. You agree that the management, staff and agents of the operator of this tourist accommodation have the right of entry to your room at any time in order to ensure your safety, the safety of others guests at this property and ensure the amenity of the property.
5. You agree departure after the checkout time of 10.00am may incur additional room charges.
6. You agree that we may apply a charge if your required check-in time requires us to keep the room empty on the previous day.
7. You agree to pay interim accounts when presented even though you may not have departed from our rooms.
8. You agree to advise us of any change in the number of persons using the room and agree to pay any additional charges for additional persons not included in the number stated at the time of registration If any extra people there will be an extra charge of $50.00 per person and after 9.00pm.
9. You agree you are and remain personally liable to pay the total amount due on departure unless prior settlement arrangements have been accepted by us. If the settlement arrangements have not been met within 30 days of departure you agree to pay the total amount due on receipt of our invoice.
10. You agree to pay us for any excess cleaning, loss or damage to the room or equipment in the room during period of use including that resulting from, but not limited to, excessive cleaning requirements, smoking, missing equipment and physical damage.
11. If a room is unable to be let due to any loss or damage caused by you, your guest(s) or any servant or agent, then you agree to be charged the usual letting amount for that room for the entire time the room is out of service, calculated as follows: Full letting charge x our year to date occupancy rate minus our usual cleaning costs.
12. You agree to return the key for the room at the time of your departure and agree to pay a charge of $200.00 for the replacement of keys you lose or if you fail to return same.
13. You agree any monies or other valuables, goods or vehicles that belong to you, brought in or on to the rooms, grounds or car park remain your responsibility and we are not responsible for their safekeeping.
14. You agree that in any case where you or any guest or family member brought onto the property by yourself causes unreasonable annoyance to another guest residing at the property and/or unreasonable disruption to the privacy of another guest residing at the property, we have the right to evict you and any member of your associated party.
15. You agree that you will not make any claim against us for any damage or loss to your goods or valuables, regardless of how or where the loss or damage occurred.
16. You agree that you will not make any claim against us for any loss of business, trade, revenue or income, regardless of how, when or where the loss has occurred.
17. There are only designated Pet Friendly Rooms if pets are in other rooms there will be a $200.00 charge for cleaning and carpet cleaning.
18. Pets must be suitably restrained whilst in the car park
Check in to Barham Bridge Motor Inn constitutes your acceptance of these House Rules and Regulations and refusal to co-operate with management may lead to eviction and/or additional charges being added to your booking.